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Epson Connect Printer Setup cannot find the printer in Windows 11/10

Epson Connect Printer Setup is software that allows users to connect their Epson printers to their computers over a network. Sometimes the Epson Connect printer setup has trouble finding the Epson printer on a particular network. In this case, users receive the message Epson Connect printer setup cannot find the printer. This article lists some fixes that can help you get rid of this problem.

Why does Epson Connect Printer Setup not find the printer error?

Before we get started, let’s see the possible causes that trigger the “Epson Connect Printer Setup cannot find the printer” error on Windows 11/10 computers. You may receive this message if:

  • Your Epson printer is off. Check whether you have turned on your printer or not.
  • Network Discovery is disabled on your Windows machine.
  • Your Epson printer is connected to another network.
  • Your firewall is preventing the software from accessing the Internet.
  • You did not place the cartridge correctly.

Epson Connect Printer Setup cannot find the printer in Windows 11/10

Here are the possible troubleshooting guidelines that can help you resolve this issue.

  1. Check the network discovery setting on your Windows 11/10 computer
  2. Check if you placed the cartridge correctly
  3. Add permissions to Windows Firewall or your third-party firewall
  4. Reset your Epson printer network and reconnect it to your Wi-Fi network
  5. Update or reinstall your printer driver

Let’s see all these fixes in detail.

1]Check the network discovery setting on your Windows 11/10 computer

If network discovery is disabled on your system, it will find other devices and will not be found by other devices on a network. You can check this in your Windows 11/10 settings. Here we have listed the steps to check this separately for Windows 10 and Windows 11 operating systems.

Windows 11

Check Windows 11 network share settings

  1. Right click on To start up and select Settings.
  2. Go to “Network and Internet > Advanced Internet Settings.”
  3. Click on Advanced sharing settings under the More settings section.
  4. Activate the button next to Network Discovery.

Windows 10

Enable Windows 10 Network Discovery

  1. Open Windows 10 Settings.
  2. Click on Network & Internet.
  3. To select Status on the left side, then click Network and Sharing Center under the Advanced network settings section. This will open the Control Panel.
  4. To select Change advanced sharing settings on the left side.
  5. Select the Enable network discovery radio button.
  6. Click on Save changes.

2]Check if you placed the cartridge correctly

Some users have confirmed that the problem occurs due to improper placement of cartridges in the Epson printer. This could be your case. Therefore, we suggest that you remove the cartridge and put it back in the Epson printer. After that, check if the issue still occurs.

3]Add permissions to Windows Firewall or your third-party firewall

It is possible that the Windows Firewall is blocking the Epson Connect printer setup from accessing the internet due to which you are getting this error message. You can check this by temporarily disabling your Windows firewall or a third-party firewall. If this works, you need to whitelist the Epson Connect printer configuration in Windows Firewall or your third-party firewall.

4]Reset your Epson printer network and reconnect it to your Wi-Fi network

Reset your Epson printer from its control panel. After that, manually reconnect it to your Wi-Fi network from the Epson printer control panel. The steps may differ between Epson printer models. Therefore, refer to the user manual for a step-by-step guide.

Lily: Why is my printer offline?

5]Update or reinstall your printer driver

You can also try updating or reinstalling the Epson printer driver and see if that helps. Open the Device Manager and extend the Print Queues node. After that, right-click on your Epson printer driver and select Update Driver option. If the driver update does not work, uninstall it from Device Manager. After that, visit Epson official website and download the latest driver. Now install it manually by running the setup file.

How to make Epson printer discoverable?

You can make the Epson printer discoverable by other devices by connecting it to your network. Refer to your printer’s user manual for instructions on connecting to a Wi-Fi network. After connecting the printer to your Wi-Fi network, you can connect it to your computer using the software Epson Connect Printer Setup.

Why is my computer not detecting my Epson printer

If you have the wired model of the Epson printer, check whether the USB cable is working properly or not. Plug the USB cable into another USB port on your computer to check whether the USB port is working properly or not. If all is well, try updating your printer driver.

If you have the wireless model of the Epson printer, check whether or not you have enabled the network discovery setting on your computer. If you have multiple Wi-Fi networks, make sure your printer is connected to the correct network. Sometimes the misplacement of cartridges also creates problems. If all is well, you need to configure your firewall settings.

We explained all this earlier in the article.

I hope this helps you.

Read more: How to fix error 0x97 on Epson printers.

Epson Connect printer setup cannot find the printer

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