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Hawker dropout rejects CDC voucher because their ‘cell phone doesn’t work, can’t scan’ – Netizens say physical vouchers could be a better alternative

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A concern over the use of Community Development Council (CDC) vouchers has again been posted on social media, this time involving an allegedly broken cell phone. “The cashier does not allow me to use the CDC voucher when the clearly marked CDC voucher is accepted at peddlers.” wrote Complaint Singapore Diana Mansor, member of the Facebook page, on May 24.

“I even stuck the poster on the stand,” she noted, attaching a video of a drinks stand at Choa Chu Kang Crescent. The reason allegedly given by the cashier was her “hp type (not working) unable to scan”.

“His problem became my problem?” asked the customer.

Photo: FB Screenshot/Complaint Singapore

This isn’t the first time a member of the public has highlighted issues using the wrong CDC.

Despite displaying the CDC voucher sticker on the front of a coffeeshop in Bukit Batok Central, a customer was unable to redeem the amount because the booth does not accept vouchers on the 1st and 15th of the month.

Others have had issues with service staff not being able to scan the voucher because only one person is allowed to download the app, usually the owners on their phone.

Netizens commented on Ms Mansor’s post, noting that this problem was quite common. “Unfortunately, I heard it was a common problem. If the phone isn’t working, that means it’s not working and there’s no way to scan the vouchers,” said Facebook user Elsa Goh.

Others added that good physiques could be a workaround to “technical difficulties”.

“The physical good might be a better choice, my dad got the CDC digital good last lap, and he still had the same problem as mentioned,” said Facebook user Cheng Wei. This time he got the right physics from the CDC, easier to use, just hand it over to the vendor and go.

The S$130 million CDC voucher program was launched on December 13, 2021 to provide a benefit to all households in Singapore.

The gift voucher has two main purposes: to thank Singaporeans for their sense of solidarity during the pandemic and to support hard-hit hawkers and traders during these many months.

Up to 1.3 million households will receive S$100 in CDC vouchers, which can be claimed and spent by December 31, 2022. /TISG

Hawker refuses the CDC voucher on the 1st and 15th of the month “because there are a lot of people” – The client asks: “Huh? What decision is it?

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